Welcome to our FLIPKART food delivery and ecommerce delivery platform in UAE. These terms and conditions (“Terms”) govern your access to and use of our platform and related services, including but not limited to our website, mobile application, and delivery services. By accessing our platform, you agree to these Terms and our privacy policy, which is incorporated by reference.
Our Platform
Our platform is an online marketplace that connects businesses with delivery services for food and ecommerce products. We provide a platform for businesses to request and schedule deliveries and for delivery providers to offer their services.
Eligibility
To access and use our platform, you must be at least 18 years old and have the legal capacity to enter into contracts. By accessing our platform, you represent and warrant that you meet these eligibility requirements.
User Accounts
To use certain features of our platform, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use or suspected breach of security.
Service Fees
We charge service fees for the use of our platform and related services, including transaction fees for each delivery. These fees are subject to change at any time, and we will provide notice of any changes in advance. By using our platform, you agree to pay all applicable fees and charges.
Delivery Services
Delivery services are provided by third-party providers, and we do not guarantee the quality or timeliness of any deliveries. We reserve the right to refuse or cancel any delivery request at our sole discretion. You are solely responsible for verifying the accuracy of delivery instructions and ensuring that the products being delivered are in compliance with applicable laws and regulations.
Prohibited Conduct
You agree not to use our platform for any illegal, fraudulent, or unauthorized purpose, including but not limited to:
Impersonating another person or entity;
Posting or transmitting any content that is defamatory, obscene, or offensive;
Engaging in any activity that disrupts or interferes with the operation of our platform;
Attempting to gain unauthorized access to our platform or its related systems;
Using our platform to solicit personal information from other users;
Violating any applicable laws or regulations.
Intellectual Property
Our platform and all related content and materials, including but not limited to text, graphics, logos, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. You agree not to copy, modify, distribute, or reproduce any content from our platform without our express written permission.
Disclaimer of Warranties
Our platform and related services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. We do not warrant that our platform will be error-free or uninterrupted.
Limitation of Liability
In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our platform or related services. Our liability to you for any damages shall be limited to the total amount of fees paid by you to us in the six months preceding the event giving rise to the claim.
Indemnification
You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, and expenses (including attorneys’ fees) arising out of or in connection with your use of our platform or related services and your breach of these terms and conditions.
Contact Us
If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at +971 55 8845680 info@fkdelivery.com
